Loyalty programme

03.09.2025

Dear loyal customer

Tervis Spaa Group – Tervis Medical Spa Hotel and Tervise Paradiis Spa Hotel & Water Park – has been part of your holiday and health experiences for decades. We are truly grateful for your trust and loyalty. Your support has helped our spa hotels grow and become some of the largest and most highly regarded in Estonia.

We would like to share an important update – we are discontinuing our loyalty programme. We know this news may come as a disappointment, but the decision has not been made lightly. Unfortunately, our current loyalty programme has become technically outdated, and it is no longer possible to continue using it.

We have spent considerable time looking for a new loyalty programme that would be user-friendly and easy to manage. However, so far we have not found a solution that would integrate smoothly with our existing software systems. We will continue the search, but for now, we are pausing and ending the current programme.

What happens next?

• Preservation of your visit history
  We do not want to lose the record of your loyalty and valuable history. That is why we will keep the visit information of all loyalty members. If we create a new and suitable programme in the future, we will certainly take past visits into account.
• Option to opt out
  If you do not wish for your data to be stored, you can remove yourself from the loyalty members list [please send e-mail sales@spatervis.ee].

Why continue choosing our spa hotels?

• All-inclusive – always valuable
  Our spa hotel packages include more than most competitors can offer. Accommodation always comes with breakfast, access to the sauna and water centre, and often also various spa treatments.
• Centre of health and wellbeing expertise
  Unlike many other spas, we offer not only relaxation but also professional rehabilitation and health services. Our experienced doctors, physiotherapists and spa therapists are here to take care of your health.
• The largest water park in Estonia
  Our wide selection of saunas, pools and activities ensures that every visit is special and memorable.

Trust and quality

The greatest value of our spa hotels is not discounts, but the way we combine health, relaxation and experiences into one whole. This is what makes us unique and gives you confidence that every visit is an investment in your wellbeing.

We sincerely thank you for being with us. Your trust and support give us the strength to move forward and to provide even better experiences and services in the future.

We look forward to welcoming you again at the spa hotels of Tervis Spaa Group – Tervis Medical Spa Hotel and Tervise Paradiis Spa Hotel & Water Park!

Sincerely,
Tervis Spaa Group